|A statue of Heracles(Perseus's grandson) outside of Statler Hotel. We passed this on our way to class.|
For lunch, we had a different experience. Instead of eating at a far away buffet-styled dining common, we went to a closer dining common that had booths with different types of food. I'm not sure, but I think you can't go over the limit of $10 with your ID or else you have to pay the rest. I ate a chicken quesadilla and green tea. Our one hour to eat flew by so quickly!
When class resumed, we discussed major hotels. I've always thought of The Four Seasons, The Mariott, The Hilton, and The Holiday Inn as the largest hotels. They were, but there were other companies such as IHG and Wyndham that I've never heard of. We looked at the different ways they're ranked by service, price, and size. There wasn't one company that just blew all the others out of the water in all categories, each company swapped rankings. Lastly, we learned about how websites like Expedia work and how to calculate profit and revenue. Hotels prefer that you book from them as opposed to through Expedia because Expedia takes 25% of that sale. If Expedia does offer a better deal though, you should try calling the hotel and letting them know because they'd rather give you that deal and not share, as opposed to sharing with Expedia or Hotels.com. Calculating profit and revenue is fairly easy, it's just simple division.
|My name tag, assignment sheet, course packet, and Cornell USB!|
I've learned so much today and I've been given a better perspective of how hotels work. They're much more complicated then what the naked eye of a traveler sees and you have to appeal to different customers. Some customers value price and others value service. Anything from shampoo to bed sheets can make or break the quality of your hotel. And above all, I'm learning about team work. In our groups, if one person is late to class or absent, the whole group is absent. There are no excuses. My group just happens to be 1A so we'll always be the first during roll call. We only played around with CHESS today, but when it starts, we'll all have to learn a sense of trust and reliability. One person can ruin four grades or all of us can improve the whole group's grades.